DTAC's network upgrade on hold after latest outage
23.05.12
Total Access Communication Plc (DTAC) has announced a temporary suspension in upgrading its existing 2G network to a 3G system and migrating its customer database after its network went down again in Bangkok and the southern provinces on Thursday.
Darmp Sukontasap, chief of corporate affairs, said the upgrade will resume once the company is assured that signal disruption will no longer happen.
DTAC is on the verge of upgrading its existing 2G network to 3G using high-speed packet access (HSPA) technology. It is also migrating its customer database to a new system.
The network system of the second-ranked operator collapsed for almost five hours on Dec 21, marking the company's longest network failure in recent years.
DTAC has 23 million subscribers.
Pravit Leestapornvongsa, a commissioner of the National Broadcasting and Telecommunications Commission (NBTC), said following a discussion with DTAC representatives that the company's network collapse affected 900,000 users in southern provinces plus another 900,000 in Bangkok.
Source: Bangkok Post